Agentic AI — SME catalogue

Multi-Agent Orchestration

One agent is a feature. A system of agents — intake routing to retrieval, retrieval feeding a policy check, policy escalating to a human when the stakes are high — is a workflow you can actually take out of a queue and hand to software. That's where the real ROI is, and it's also where most projects quietly die.

Multi-agent systems fail for boring reasons: no state management, no failure isolation, no idempotency, no answer to "what happens when step three times out." We've been building distributed systems long enough to treat agents as what they are — unreliable workers in a pipeline that must be reliable anyway. Orchestration, retries, checkpoints, human gates: the unglamorous machinery that turns a demo into a system.

01 What we ship
01

Planner–worker architectures

Supervisor agents that decompose work and dispatch specialists, with budgets and stop conditions.

02

Durable agent workflows

State, checkpoints, and resumability so a failed step doesn't torch the whole run.

03

Verification and critique loops

Agents that check each other's work before it reaches a customer.

04

Human-in-the-loop escalation

Confidence-based gates that route the risky 5% to people and automate the rest.

05

Full-pipeline observability

Traces across every agent hop, so you debug the system instead of guessing at it.

03 Questions — answered before you ask

Do we actually need multiple agents, or is that hype?

Sometimes one well-tooled agent is the right answer, and we'll tell you when it is. Multi-agent earns its complexity when a workflow has genuinely different jobs — routing, retrieval, judgment, escalation — that benefit from isolation and independent verification.

What happens when an agent in the pipeline fails?

The same thing that happens when any distributed component fails: the failure is isolated, the step retries or falls back, and the workflow resumes from its last checkpoint. If that sentence sounds like infrastructure engineering, that's because it is — and it's why our pipelines survive production.

How do you keep costs from exploding?

Token budgets per run, model-tier routing so cheap steps use cheap models, caching, and hard stop conditions. We instrument cost per workflow from day one, so you know what every automated case costs before you scale it.

Put Multi-Agent Orchestration to work — in production.

One forward-deployed engineer, embedded in your stack, owning the outcome from discovery to production. Weeks, not quarters.

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